Website Legal Statements
1. Salvatore Ferragamo S.p.A. and its subsidiaries and/or associated there with (hereinafter “Salvatore Ferragamo”) thank you for visiting this website (hereinafter “Site”). Site access and usage of Its content are subject to the following terms and conditions on property and copyrights (hereinafter “Terms”). The act of accessing and browsing this Site by the internet user implies full and unreserved acceptance of the following stipulation.
2. The information, photographic material, products and in general all the material contained in the Site (hereinafter “Materials”) shall be deemed the sole property of Salvatore Ferragamo S.p.A. or its predecessor and are solely for private, personal, and non commercial use.
In any case, each copy or partial copy, of each material must include information on the exclusive property of Salvatore Ferragamo as any other information about the property contained in the Material itself.
3. Trademarks ”Salvatore Ferragamo”, “Ferragamo”, “Museo Salvatore Ferragamo” logos ”Salvatore Ferragamo” and “Museo Salvatore Ferragamo” and all other graphic and/or figurative trademarks contained and displayed in the Site in any manner and in respect of any use, whether registered or not, are and will remain the solely property of Salvatore Ferragamo and it is expressly forbidden for any reason or purpose, the reproduction, distribution, publication, transmission, modification in whole or in part, and the sale even only for personal use and not for commercial or professional ones.
4. It is expressly forbidden to record, store, multiply copies, reproduce, further publish, exhibit, performance, transmit , distribute, transfer, translate, transpose, modify, or sale of the material even partially (whether they be images, photographs, texts, videos, trademarks and in general the elements and materials, and any creative expression available on this site) in any form or by any means (electronic, mechanical, computerized, by photocopying, printing, microfilm, magnetic recordings on any support, including CD-ROM, or otherwise) without previous written permission by Salvatore Ferragamo. The Materials are the exclusive property, or otherwise in lawful possession and use of Salvatore Ferragamo, which assumes no responsibility and makes no warranty, for any reason, for the use by User of any material to be understood, however illegitimate.
5. Salvatore Ferragamo, to the limits mandatory law, does not represent or warrant that the information contained in this site is technically inaccurate or contains typographical errors.
6. Materials may be subject to changes or updates without notice. Salvatore Ferragamo also reserves the sole right to make changes and/or improvements to image, products, text, software applications found on the Site Despite the precautions taken, without prior notice at any time. These applications and software programs may present malfunctions and may contain viruses or other harmful components. Salvatore Ferragamo, to the limits mandatory law, is not responsible in this regard.
7. User is responsible for any losses, costs and damages, direct or indirect of any kind and entities that may result from the use of the Site.
8. This Site may contain links to other websites. Salvatore Ferragamo is not responsible for the availability of, or any content or material contained in, or obtained through any such sites. It cannot be held responsible in any way, for any direct, indirect, special or consequential damages related to the use of this website or other linked websites.
9. All images, photographs, texts, videos, trademarks and in general the elements and materials, and any creative expression sent to the Site and/or Salvatore Ferragamo, with the sole exception of the personal data (i.e. name, surname and e-mail address) as indicated below, will be treated as non confidential and attributed irrevocably and freely, with their submission or mailing, to Salvatore Ferragamo. By making a submission or mailing, User agrees that Salvatore Ferragamo has the right (but not the obligation) to copy, record, store, multiply copies, transfer, translate, transpose, modify, sale, publish, distribute or use such submission o mailing for any purpose, without compensation to you or to any other person, unless expressly imposed by law.
10. User is and shall remain solely responsible for any submission to the Site of images, photographs, texts, videos, trademarks, elements, materials and any creative expression.
11. For matters not governed by these terms and conditions, relates only to the Italian Law. Any non entity in these conditions shall not imply non entity or void of any other, which shall continue therefore to be fully effective.
12. Any disputes related to these terms and conditions and/or use of the site itself will be donated to the exclusive jurisdiction of the Court of Florence.
Salvatore Ferragamo S.p.A. (“Salvatore Ferragamo”) hereafter provides, with reference to Article 13 of Legislative Decree n.196/2003 (Personal Data Protection Code) and Recommendation n° 2/2001 of the Working Party set up under Article 29 of Directive 95/46/EC, certain information relating to the processing of your personal data during your visit to the website.
Online Store Privacy
Collection and processing of personal data
The information systems and software procedures relied upon to operate this website acquire personal data as part of their standard functioning; the transmission of such data is an inherent feature of Internet communication protocols.
Such information is not collected in order to relate it to identified data subjects, however it might allow user identification per se after being processed and matched with data held by third parties.
This data category includes IP addresses and/or the domain names of the computers used by any user connecting with this website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of such requests, the method used for submitting a given request to the server, returned file size, a numerical code relating to server response status (successfully performed, error, etc.), and other parameters related to the user's operating system and computer environment.
These data are only used to extract anonymous statistical information on website use as well as to check its functioning; they are erased immediately after being processed. The data might be used to establish liability in case computer crimes are committed against the website.
Content share with social networks
If you decide to share contents, this website will ask to access your friends’ list provided that you have activated the sharing of data of your Facebook account with third parties applications. You may at any time deactivate the sharing of data of your Facebook account with third parties applications by accessing at your Facebook account settings. For more information please visit www.facebook.com
If you decide to share contents, this website will ask to access your friends’ list provided that you have activated the sharing of data of your Twitter account with third parties applications. You may at any time deactivate the sharing of data of your Twitter account with third parties applications by accessing at your Twitter account settings. For more information please visit www.twitter.com
Data Provided Voluntarily
Certain pages of the website will ask you to provide personal information. In this case, you will be provided with information in accordance with Article 13 of Legislative Decree n.196/2003 concerning the processing of personal data in relation to every intended purpose.
Information relating to the cookies used on this website can be found at the following link: www.ferragamo.com/shop/en/can/legal-notice/cookies
Provision of data
Except for the foregoing as regards navigation data, the provision of data for other purposes is optional. If such data is not provided, it may be impossible to pursue such additional purposes.
Purpose of the processing and sphere of communication
Salvatore Ferragamo will process your personal data for the technical administration of the website and other purposes, by way of example but not limited to: manage the registrations to the website etc...
Your data will be processed by employees and collaborators of Salvatore Ferragamo appointed as persons in charge of the processing and data processors.
Your personal information may be processed by trusted companies that perform tasks of a technical and organizational nature on our behalf. These companies are our direct partner companies having the role of data processors.
In particular, regarding the processing of data performed through the website, Salvatore Ferragamo has appointed as data processor the company that performs the technical management and maintenance of the website.
Their list is constantly updated and available on request by contacting the address below or sending an e-mail to firstname.lastname@example.org.
Other information regarding the sphere of communication and dissemination of your personal data shall be provided to you in specific areas of the website.
Your personal data will be processed using IT tools for the time necessary to fulfill the purposes for which such data was collected.
Specific security measures are applied to prevent the loss of data, illegal or improper utilization and unauthorized access.
You may at any time obtain cancellation, conversion into anonymous form, copy, update, adjustment or integration, block of data processed in infringement of the law as envisaged by Article 7 of Legislative Decree n.196/2003, which is shown in full below.
You have the right at any time to oppose any and all processing of your personal data carried out for commercial information and marketing purposes in general and, for legitimate reasons, to oppose the processing of your data for other purposes.
In order to exercise your rights, you may contact the address below or send an e-mail to email@example.com.
Data Controller and Data Processor
The Data Controller is Salvatore Ferragamo S.p.A. with registered offices in Via dei Tornabuoni, n°2 - 50123 – Florence - Italy
The Data Processor appointed by Salvatore Ferragamo S.p.A. is the General Counsel
Article 7 of Legislative Decree 30 June 2003 n. 196 (Right to Access Personal Data and Other Rights)
1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exist, regardless of their being already recorded, and communication of such data in intelligible form.
2. A data subject shall have the right to be informed:
a) of the source of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
d) of the identification data concerning data controller, data processors and the representative designated as per Section 5(2);
e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may get to know said data in their capacity as designated representative(s) in the State’s territory, data processor(s) or person(s) in charge of the processing.
A data subject shall have the right to obtain
a) updating, rectification or, where interested therein, integration of the data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. A data subject shall have the right to object, in whole or in part,
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.
personal information – means information about an identifiable individual, but does not include contact information (described below). contact information – means information that would enable an individual to be contacted at a place of business and includes name, position name or title, business telephone number, business address, business email or business fax number.
The Information Ferragamo Collects
You may be asked to provide personal information at various times and places on this Store. In some cases, if you choose not to provide us with the requested information, you may not be able to access this entire Store or participate in all of its features. We receive and store any personal information that you enter on the Store, that we receive whenever you shop with Ferragamo online, or that you provide to us in any other way, such as email, phone or text. By way of example, we may collect the following personal information and contact information: your name, address, telephone number, mobile telephone number, driver’s license number, birth date, and email address. If you use a credit card, we will also include your account number. While the personal information we collect may come directly from you, it may also be provided by third parties (such as credit organizations, motor vehicle and driver licensing authorities, financial institutions, etc.). From time to time in connection with surveys, sweepstakes or promotions, we may ask for additional information such as designer or product preferences, interests, and your age.
How Ferragamo Uses the Information it Collects
Unless the purposes for collecting personal information are obvious and you voluntarily provide your personal information for those purposes, we will communicate the purposes for which personal information is being collected, either orally or in writing, before or at the time of collection. Personal information collected may be used for the following purposes:
(a) to fulfill your requests for services, or to determine eligibility for products and services;
(b) for client communication and administration, including, to process your applications (including keeping you apprised of the status of your orders), provide requested information, products or services and complete your purchase orders;
(c) to provide, maintain and improve our customer service;
(d) to understand and assess our clients' ongoing needs and offer products and services to meet those needs on behalf of Salvatore Ferragamo S.p.A.,:
a) to offer products, newsletters, catalogues and brochures, or invitations to events that might be of interest to you; and
b) to identify your product and service preferences, in order to notify you of new or additional products, services or promotions that might be of interest to you;
(e) to fulfill any legal obligations such as those relating to accounting or tax matters, or otherwise required by a court, including without limitation:
i) billing and accounting services relating to our products and services;
ii) internal, external and regulatory audit purposes;
iii) to comply with legal and regulatory requirements;
iv) to share or exchange reports and information with credit reporting agencies, credit bureaus, and other persons, corporations, firms, and enterprises to verify the accuracy of personal information; and
(f) for other purposes, subject to obtaining our clients’ prior consent for such use.
We will obtain client consent to collect, use or disclose personal information (except where, as noted in this policy, we are authorized to do so without consent). Consent can be provided orally, in writing, electronically, through an authorized representative, or it can be implied where the purpose for collecting, using, or disclosing the personal information would be considered obvious, and the client voluntarily provides personal information for that purpose. If you need to provide personal information about other individuals, you must obtain their consent for these purposes prior to your disclosure to us.. When you request services or products from us, we ask that you provide information that enables us to respond to your request. In doing so, you consent to our collection and use, and our disclosure to appropriate third parties, of such personal information for the purposes set out above. You also authorize us to use and retain this personal information for as long as it may be required for these purposes. Your consent remains valid even after the termination of our relationship with you, unless you provide us with written notice that such consent is withdrawn. Subject to certain exceptions (e.g., the personal information is necessary to provide the service or product, or the withdrawal of consent would frustrate the performance of a legal obligation), you can withhold or withdraw your consent for Ferragamo to use your personal information in certain ways. Your decision to withhold or withdraw consent to certain uses of personal information may restrict our ability to provide a particular service or product. If so, we will explain the situation to assist you in making the decision.
We may collect, use or disclose personal information without a client’s knowledge or consent in the following circumstances (and in compliance with Privacy Legislation):
(a) when the collection, use or disclosure of personal information is permitted or required by law;
(b) in an emergency that threatens an individual's life, health, or personal security;
(c) when the personal information is available from a public source (e.g., a telephone directory);
(d) when we require legal advice from a lawyer;
(e) for the purposes of collecting a debt;
(f) to protect ourselves from fraud; or
(g) to investigate an anticipated breach of an agreement or a contravention of law.
By using the Store, you consent to the data and collection practices described in this policy.
Others with Whom Ferragamo Shares Your Information
Regarding marketing Communications from us on behalf of Salvatore Ferragamo S.p.A. please refer to the information notices provided by Salvatore Ferragamo S.p.A. in the website registration form and in the newsletter registration form.
Ensuring Accuracy, and Accessing Your Information
It is important that your personal information is accurate and complete. Having accurate information about you enables us to give you the best possible service. We rely on you to keep us informed of any changes such as a change of address, telephone number, or any other circumstances. You may request correction to your personal information in order to ensure its accuracy and completeness. A request to correct personal information must be made in writing and provide sufficient detail to identify the personal information and the correction being sought. If the personal information is demonstrated to be inaccurate or incomplete, we will correct the information as required and send the corrected information to any organization to which we disclosed the personal information in the previous year. If the correction is not made, we will note the correction request in the file. Clients have a right to access their personal information, subject to limited exceptions as authorized by Privacy Legislation.
A request to access personal information must be made in writing and provide sufficient detail to identify the personal information being sought. A request to access personal information should be forwarded to our privacy officer, whose contact information is set out below. Upon request, we will also tell clients how we use their personal information and to whom it has been disclosed, if applicable.
We will make the requested information available within thirty days, or provide written notice of an extension where additional time is required to fulfill the request. A minimal fee may be charged for providing access to personal information. Where a fee may apply, we will inform you of the cost and request further direction from you on whether or not we should proceed with the request. If a request is refused in full or in part, we will notify you in writing, providing the reasons for refusal and the recourse available to you.
If you are a registered user of the webite, you can correct or update your information (name, address, telephone number and email address) in the “Your Information” section of the “Member’s Area” of the webite, or by contacting us at Salvatore Ferragamo, 663 Fifth Avenue, New York, NY 10022 or by calling Customer Care Service at the number displayed in the “Contacts” section of the website. If you have any questions about your order, you may check order status by contacting us at the above address or on the website in the “Your Order” section of the website.
Retaining Personal Information
If we use client personal information to make a decision that directly affects a client we will retain that personal information for at least one year so that the client has a reasonable opportunity to request access to it.
Subject to the foregoing, we will retain client personal information only as long as necessary to fulfill the identified purposes or a legal or business purpose.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We are committed to ensuring the security of personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks.
We use a variety of current technologies and processes for protection of our customer data. All safety and security measures are appropriate to the sensitivity level of the information collected.
We use appropriate security measures when destroying a client’s personal information. We will continually review and update our security policies and controls as technology changes to ensure ongoing personal information security. Please note, however, that while we implement many security measures on this Store, 100% security cannot be guaranteed.
Questions and Complaints
Ferragamo has designated a privacy officer, responsible for ensuring compliance with this policy and the Privacy Legislation.
Clients should direct any complaints, concerns or questions regarding Ferragamo compliance in writing to the privacy officer. If the privacy officer is unable to resolve the concern, you may also write to the Information and Privacy Commissioner of your province or territory of residence, if applicable, or the Office of the Privacy Commissioner of Canada. Ferragamo privacy officer may be contacted as follows:
Ferragamo Canada, Inc.
Attn: Director of E-Commerce/Privacy Officer
663 5th Avenue
New York, NY,
Protecting children’s privacy is important to Salvatore Ferragamo S.p.A. Our Site is a general audience site. We do not collect or maintain information from those we actually know are under 13 years of age, and no part of our Site is targeted to attract anyone under 13 years of age. We also do not send email correspondence to anyone who tells us that they are under the age of 13 without their parent’s consent. We urge parents and guardians to participate in their children’s online activities and use parental control or other web filtering technology to supervise children’s access to the internet.